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Cancellation Policy before Service has been Activated
Sbradley
Newbie
‎06-11-2009 07:14 PM

Hi, my DSL contract is up on the 18th.  This morning I signed up for another year - which is slated to start on the 18th (when my old contract runs out).  Then I found out that cable has come to my area so I want to go with that option as it's faster. 

Can I cancel without penalty before the service has been activated?  Does anyone know?

Thanks,

sbradley 

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Re: Cancellation Policy before Service has been Activated
MychylAHV
Enthusiast - Level 3
‎06-11-2009 09:18 PM

Sbradley::

This actually varies from customer to customer, since DSL contracts vary widely by area and availability. Your best bet is to check with the Verizon Online department (800-567-6789) and they can advise what, if anything, is your early termination fee. (These, from what I understand, can vary from $0 to $79 depending on the individual plan.)