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Cannot pay bill

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SLR
Contributor
Contributor
Posts: 1
Registered: ‎01-17-2015

Cannot pay bill

Message 1 of 3
(466 Views)

Trying to pay my bill online.  Your web site will not let me pay my bill online - keeps directing me to options/pages that block my attempts to pay my bill.

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ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: Cannot pay bill

Message 2 of 3
(452 Views)

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.Please remember to check your spam/junk folder if you do not hear from an agent after 48 hours..

ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: Cannot pay bill

Message 3 of 3
(451 Views)

This thread has been locked in order to allow agents to deal with each individual’s issue. If you are having a similar problem, please start a new thread.

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