Fios Solutions Center
If it's showing that online you need to change those things maybe get in touch with the e-center. That number I gave you should take you straight to a fios customer support center though.
There seems to be an issue with the sales department commissions. Sales receive a commission based on what they sell so when the services are put into the system they are coveniently unbundled and the customer may not realize this for several months.
You should monitor your bills closely for what was agreed to make sure services are bundled. There is also an online agreement process that you must do within a short period of time or else services won't be bundled.