Complaint
Tar6161
Newbie

I have been a loyal Verizon customer for over 20 years with my wireless and 20 years (except 3 months about 2 years ago where I tried another carrier) with my internet/tv/phone services. I am about to switch to another carrier because I am beyond frustrated with how I have been treated by Verizon fios.   Does anyone know where I can file a complaint about Verizon customer service and customer retention?

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Re: Complaint
jonjones1
Legend

@Tar616 wrote:

I have been a loyal Verizon customer for over 20 years with my wireless and 20 years (except 3 months about 2 years ago where I tried another carrier) with my internet/tv/phone services. I am about to switch to another carrier because I am beyond frustrated with how I have been treated by Verizon fios.   Does anyone know where I can file a complaint about Verizon customer service and customer retention?


Easy to find. It’s right there at verizons web site

http://www.verizon.com/about/our-company/executive-bios

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Re: Complaint
LawrenceC
Moderator Emeritus

Hi Tar616,

What is the issue you are having with your service?

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