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Confusing Message on My Bill

Confusing Message on My Bill

Nickel Contributor
Nickel Contributor
Posts: 32
Registered: ‎05-26-2010
Message 1 of 3

On my most recent bill there was a message that made no sense to me, here it is: 

Wehopeyou'reenjoyingyourcomplimentaryTVplanpreviewwhichwillendFebruary15.Ifyou'dliketokeepthisplan, simply go to verizon.com/tvpreview to order. If you want to keep your Fios Local TV plan, no need to do anything; the upgrade will be removed automatically.            What does this mean? I’m not getting any kind of preview of any kind. And I don’t see a site for Verizon.com/tvpreview. 

Gold Contributor VII
Gold Contributor VII
Posts: 4,833
Registered: ‎10-18-2016
Message 2 of 3

Just ignore it.

anytime you click on any Fios message link it is either a trap or another broken link.

in any case just ignore it. You will be glad you did.

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,747
Registered: ‎11-04-2008
Message 3 of 3

What type of TV service do you have?

Is it local only?

If so, it is possible they gave you a preview to more channels.

But without a STB you wouldn't have been able to utilize it.

As previoulsy stated, you can just ignore it.

But I would check your bill for the next couple of months to ensure you don't get signed up for something.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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