×

Switch Account

Confusing Message on My Bill

Confusing Message on My Bill

Reply
Nickel Contributor
Nickel Contributor
Posts: 32
Registered: ‎05-26-2010
Message 1 of 3
(402 Views)

On my most recent bill there was a message that made no sense to me, here it is: 

Wehopeyou'reenjoyingyourcomplimentaryTVplanpreviewwhichwillendFebruary15.Ifyou'dliketokeepthisplan, simply go to verizon.com/tvpreview to order. If you want to keep your Fios Local TV plan, no need to do anything; the upgrade will be removed automatically.            What does this mean? I’m not getting any kind of preview of any kind. And I don’t see a site for Verizon.com/tvpreview. 

2 REPLIES 2
Gold Contributor VII
Gold Contributor VII
Posts: 4,747
Registered: ‎10-18-2016
Message 2 of 3
(398 Views)

Just ignore it.

anytime you click on any Fios message link it is either a trap or another broken link.

in any case just ignore it. You will be glad you did.

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,662
Registered: ‎11-04-2008
Message 3 of 3
(340 Views)

What type of TV service do you have?

Is it local only?

If so, it is possible they gave you a preview to more channels.

But without a STB you wouldn't have been able to utilize it.

As previoulsy stated, you can just ignore it.

But I would check your bill for the next couple of months to ensure you don't get signed up for something.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.