Accessibility Resource Center Skip to main content
Get it fast with In-Store & Curbside Pickup or same day delivery.

Credit report and credit on Bill

Copper Contributor
Copper Contributor
Posts: 10
Registered: ‎09-30-2014

Credit report and credit on Bill

Message 1 of 1

i spoke to a upper tier rep last year. They stated they were going to report to the credit bureaus that the collection was bogus. I transferred from MD to FL and they had all my info but never sent my last bill to me and had my info but it went to collections and they said it would be corrected. No one from Verizon has fixed this. 


I I was also told that this time they would credit my premium content for the next 12 months and it has kicked in to paid status and I am paying for all the premium channels they said they would waive.  Can you please fix this. 


I I also would like a free quantum router for all this trouble. Please contact me and make me whole.  I've been s loyal fios customer for 10years and never missed a payment. 



How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title