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Customer Service is Horrible

Posts: 1
Registered: ‎08-10-2012

Customer Service is Horrible

Message 1 of 2

Today I did a chat with a June today about doing a payment arrangement. I know I have had only return item and that is because my bank messed up and I immediately paid the bill after. Verizon is already very expensive to have but I do like the FIOS this is why I chose them so my bill is over $200 a month. However while chatting with June she was very short and rude and then she ended the chat before I could ask my next question. This is ridiculous I don't even call anymore because of the rudeness of the customer service reps. I at least thought the reps on chat would be a little friendlier but I guess not. Verizon is way to EXPENSIVE for a customer not to get any help and to treated like garbage to me.

Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,220
Registered: ‎02-24-2011

Re: Customer Service is Horrible

Message 2 of 2

I am sorry for the experience that you have had with customer service. We are always available to assist here as well. If you ever do need help with anything, please make a post so we can look into it for you.


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