Customer service/billing ETC.
squid5
Newbie

OK.....Why does it take eons to get somebody on the phone? And why don't they know what I need WHEN I TELL THEM EXACTLY! I've had connection problems and nobody seems to be able to help.I want to drop service (Have for over 2 months) Yet NObody will come out to service my problem or drop my service. I don't have 1/2 an hour to wait listening to **bleep** music just to get some imbicile that tries to calm me down .I havewn't paid my bill and won't because the service I have recieved is NOT what I signed up for.Clear my bill up and send a technician out and I'll pay the $29.00 I owe. All other charges should be dropped!

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Re: Customer service/billing ETC.
Anthony_VZ
Master - Level 3

Since  we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.

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