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Customer service email or physical address needed

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Lawpuppy
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Contributor
Posts: 1
Registered: ‎09-19-2017

Customer service email or physical address needed

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I just experienced an unpleasant customer service call.  I would like to follow-up via email.  Can anyone share with me how best to reach someone?  I asked for my call to be transferred to someone else and was told that no one could do that.  This requires more than a simplistic answer like that.

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CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,990
Registered: ‎11-04-2008

Re: Customer service email or physical address needed

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Verizon does not use email for customer service.

Only way I know to contact support is via phone call or twitter @verizonsupport.


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