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Posts: 1
Registered: ‎04-06-2013
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After the 4th time of calling and loosing Verizon  representative on 04-06-2013, I spoke to Katharine regarding some issues with my bill.

I do  not know the last name of this girl  or woman, but she did a good job in accommodating me. The other to " gentlemen" vanished via unknown mystery. I suspect they did not know what to do or just were lazy. 

My accolades to Katharine. I wish I asked for her last name. She was wonderful and knowledgeable

 

Thanks Katharine,

 

Best regards

 

Jack

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