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DECEPTIVE SALES PRACTICE: need to file a complaint

DECEPTIVE SALES PRACTICE: need to file a complaint

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Contributor Deplorable1
Contributor
Posts: 1
Registered: ‎07-16-2019
Message 11 of 13
(141 Views)

I was just lied to by a Verizon chat agent repeatedly about surcharges and fees. This agent claimed that the only additional fee to the $40 per month plan would be state slaes tax. I knew that this was a lie and when I pasted the info that i had just found on Verizon's own website "he" played dumb.  

 

I have 5 phones to switch but it looks like I am going elsewhere.

Goodbye Verizon.  It's good to have emailed chat sessions for proof.  

State AG might be a good idea.

Moderator Moderator
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Posts: 9,151
Registered: ‎03-18-2013
Message 12 of 13
(139 Views)

These forums are dedicated to Residential products and services offered by Verizon.

 

For help with Verizon Wireless issues, please post your topic on the Verizon Wireless community.

 

Thank you.

Moderator Moderator
Moderator
Posts: 9,151
Registered: ‎03-18-2013
Message 13 of 13
(137 Views)

This thread will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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