I was just lied to by a Verizon chat agent repeatedly about surcharges and fees. This agent claimed that the only additional fee to the $40 per month plan would be state slaes tax. I knew that this was a lie and when I pasted the info that i had just found on Verizon's own website "he" played dumb.
I have 5 phones to switch but it looks like I am going elsewhere.
Goodbye Verizon. It's good to have emailed chat sessions for proof.
State AG might be a good idea.
These forums are dedicated to Residential products and services offered by Verizon.
For help with Verizon Wireless issues, please post your topic on the Verizon Wireless community.
Thank you.
This thread will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.
Start a new topic or ask questions in the open forum.
