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Dispute Resolution Process
veishere
Newbie
‎11-08-2019 08:48 AM

Hello- 

I am interested in dispute resolution. Can someone tell me the process for escalation of an issue? 

Thank you, 

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Re: Dispute Resolution Process
jonjones1
Legend
‎11-08-2019 08:59 AM

https://www.verizon.com/support/residential/account/manage-account/security/arbitration-mediation?CM...

It's also in the terms of service

https://www.verizon.com/about/sites/default/files/Internet-tos-09112019-v19-2-clean.pdf

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