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EMail Account ''Disabled''

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sinnersdelight
Contributor
Contributor
Posts: 4
Registered: ‎10-14-2009

EMail Account ''Disabled''

Message 1 of 3
(6,809 Views)

Why is my email account disabled and WHY can't I even get into my account and WHY doesn't verizon have a way to email THEM directly without having to sit on the phone all day?

2 REPLIES 2
somegirl
Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: EMail Account ''Disabled''

Message 2 of 3
(6,794 Views)

I see 3 questions here:

1. Why is my email account disabled?

2. WHY can't I even get into my account?

3. WHY doesn't verizon have a way to email THEM directly without having to sit on the phone all day?

 

1. Is your bill paid? Is this a primary or a sub account? Have you recently made any changes to your account? Where are you getting the message saying your account is disabled? What exactly does that message say?

2. This is probably because your account is DISABLED, as you stated question 1.

3. http://www22.verizon.com/content/ContactUs/ - Options for phone, email, even Live Chat.

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VZ_Kevin
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 97
Registered: ‎10-12-2009

Re: EMail Account ''Disabled''

Message 3 of 3
(6,779 Views)

@sinnersdelight wrote:

Why is my email account disabled and WHY can't I even get into my account and WHY doesn't verizon have a way to email THEM directly without having to sit on the phone all day?


 

I apologize for the inconvenience. I can check your e-mail acct if it's still experiencing problems. PM me the e-mail address.

Kevin
Verizon Telecom
Fiber Solution Center


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