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Echo promo link dead

Posts: 5
Registered: ‎11-30-2021

Echo promo link dead

Message 1 of 2
Link to redeem the echo dot has been dead for weeks. I've reached out to customer support and they didn’t do anything — just kept sending the same link that’s broken. I’ve found lots of people who’ve run into this same problem just through a quick Google search. Why won’t Verizon fix the link so we can redeem what was promised? Very scammy behavior going on here.
Moderator Moderator
Posts: 11,096
Registered: ‎03-18-2013

Re: Echo promo link dead

Message 2 of 2

Hi gmv44,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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