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Echo redeem still says "Available Feb. 6 2019"

Echo redeem still says "Available Feb. 6 2019"

Contributor NoodleNoots57
Posts: 1
Registered: ‎02-06-2019
Message 1 of 2


I am waiting to redeem my Amazon Echo and in my account it says "On February 6 you can redeem" but it's February 7 and it still says that. Can someone help with this?


Thank you.

Moderator Moderator
Posts: 8,874
Registered: ‎03-18-2013
Message 2 of 2

Hi NoodleNoots57,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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