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Excellent installment!!

Posts: 1
Registered: ‎04-08-2011

Excellent installment!!

Message 1 of 2

We had an incredible experience getting our Fios TV, internet and phone installed.  Our installer Ralph worked on our new service in Manhattan Beach, Ca on April 5 from 1 pm to 9 pm!  He was professional, yet very patient, kind, and knowledgeable.  He never ceased to explain everything he was doing or to do it with a smile.  What a great guy!!  We love this new service and are very happy with Verizon Fios service!  Thank you Verizon for hiring this type of quality employee, and thanks again Ralph.   

Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 158
Registered: ‎01-04-2011

Re: Excellent installment!!

Message 2 of 2

Hello FiosFan2,

I am pleased to hear you are enjoying your FiOS service.  It is nice to hear good news and I would like to forward your comments on to Ralph's manager for you.  Please see the private message I sent you to get more information.


If you ever have any questions please feel free to utilize this forum or If you need direct support you can also reach us on Facebook 'Verizon Fans of FiOS' or twitter @Verizonsupport.


Thank you

Verizon Support

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