×

Switch Account

Fios contractor dug up portions of yard during construction

Fios contractor dug up portions of yard during construction

Reply
Contributor jlindhome
Contributor
Posts: 1
Registered: ‎09-28-2009
Message 1 of 2
(4,075 Views)

Last spring, a FIOS contractor put their cable and junction box on my property and tore an area up.  They threw a little grass seed down and that was that.  I tried calling the customer service # 866 339 5659 and was told they only handled claims....but could make no guarantee if Verizon would or would not pay.  It seemed to be making the situation worse rather than resolving.  I'm just looking for Verizon to come out - (or authorize) someone to reseed a few areas they messed up.  If anyone has any suggestions, I'm all ears.

 

Thanks,

 

Jim

1 REPLY 1
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 171
Registered: ‎07-10-2009
Message 2 of 2
(4,041 Views)

2 ways to handle this is we send a ticket over to Dispatch to contact the bury service group or you take care of the seeding and and we send a ticket over to dispatch for them to contact you and ask for the bill so they can reimburse you.

Joe D
Verizon Telecom
Fiber Solution Center


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.Follow us on Twitter™!

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.