Fraud Department?

Reply
Copper Contributor dhlunar
Copper Contributor
Posts: 45
Registered: ‎09-27-2008
Message 1 of 3
(35,720 Views)

I don't know if this message goes here.  I just checked my voicemail about twenty minutes ago and had a message claiming to be from Verizon.  They asked me to call back 866-266-3424 and have my account number ready.  I called the number back and got a message saying, "Thanks for calling Verizon.  Our offices are closed."  I did a Google search for this number and it apears that it is the fraud department.  Is this a real Verizon number?  

 

I can understand why the fraud department might be calling, because after 2 years of only basic local (we were using a VOIP) we moved to unlimited long distance and 300 International Single Rate.  I suspect it is becuse my roommate made an hour worth of international calls yesterday.

2 REPLIES 2
Bronze Contributor II
Bronze Contributor II
Posts: 152
Registered: ‎08-06-2008
Message 2 of 3
(35,694 Views)
Now that it is Monday, give the number a call and find out.
Contributor flotsam
Contributor
Posts: 8
Registered: ‎10-17-2008
Message 3 of 3
(35,556 Views)

@dhlunar wrote:

I don't know if this message goes here.  I just checked my voicemail about twenty minutes ago and had a message claiming to be from Verizon.  They asked me to call back 866-266-3424 and have my account number ready.  I called the number back and got a message saying, "Thanks for calling Verizon.  Our offices are closed."  I did a Google search for this number and it apears that it is the fraud department.  Is this a real Verizon number?  

 

I can understand why the fraud department might be calling, because after 2 years of only basic local (we were using a VOIP) we moved to unlimited long distance and 300 International Single Rate.  I suspect it is becuse my roommate made an hour worth of international calls yesterday.


 

Yes there is such dept within VZ and your scenario fits what that dept was designed for.
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.



Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.