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Frustrated!!

Frustrated!!

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Contributor 555
Contributor
Posts: 1
Registered: ‎02-06-2019
Message 1 of 2
(133 Views)

I received an email to redeem my amazon prime and echo. No link!! So sorry I stopped with Optimum. Verizon has really gone downhill. Links don't work on their website and I was unable to sign in. Ridiculous. My daughter needs a book for college, and now I have to pay shipping because I don't have prime yet!

1 REPLY 1
Moderator Moderator
Moderator
Posts: 8,302
Registered: ‎03-18-2013
Message 2 of 2
(107 Views)

Hi 555,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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