Accessibility Resource Center Skip to main content
Get gifts fast with In-Store & Curbside Pickup or same-day delivery.

Gift Card offer redeem

Reply
Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎11-09-2020

Gift Card offer redeem

Message 1 of 2
(92 Views)

I have Verizon Fios service that is eligible for a visa prepaid card. I was sent an email with a link and instructions to redeem the card, but the link takes me to my account dashboard; no 'on-screen instructions' follow as the email states. Tried multiple browsers. Same issue. Please help. I see other users experience the same

1 REPLY 1
Highlighted
Moderator Moderator
Moderator
Posts: 1,977
Registered: ‎07-06-2016

Re: Gift Card offer redeem

Message 2 of 2
(87 Views)

Hi John1993,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.