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Gift card email link not working

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Aberry
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Posts: 1
Registered: ‎12-08-2019

Gift card email link not working

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I recievied the $250 gift card redemption email November 28th. The link never worked and I chatted with a agent who said the system was down and they would send me a new link when it was working. Still haven’t received anything and have been unable to register. Can gift cards be picked up in store? Please help!

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ornahp
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Registered: ‎03-10-2011

Re: Gift card email link not working

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Hi Aberry,

Your issue has been escalated to a Verizon agent.  Please check your Private Message Inbox for a message from Verizon_Support.  You can find your Inbox by clicking on your username at the top right corner of this page.  Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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