|This is the last time your account was accessed.|
Less than 24 hours into switching to Verizon, my internet and all but basic cable completely stopped working. I was on a live diagnostic chat this morning that got cut off, and am otherwise stumped by how to get back in touch with this company.
- When I try Live Chat again, I'm told it's unavailable.
- When I enter my zip code to get a number to call, I'm told my request cannot be processed.
- When I try using the In-Home agent, I'm told that is unavailable as well.
Good times. Does anyone have a phone number I can use to contact Verizon from the greater Philadelphia area? Thank you!
02-09-2010 03:19 PM
You don't mention whether you are on a copper wire service or FiOS.
I have this for FiOS repair: 888-339-7333
and this for copper in the PA area: 800-275-2355