THIS IS NOT EVEN AN IDEA. THIS IS JUST SIMPLE BUSINESS 101. I BROUGHT THIS ISSUE 2 YEARS AGO AND ENDED UP TALKING TO A NICE SUPERVISOR THAT UNDERSTOOD MY POSITION AND ENDED UP WITH THE SAME DEAL NEW CUSTOMER WILL GET FOR CURRENT CUSTOMER WHO WANTS TO RENEW THEIR CONTRACT FOR ANOTHER 2 YEARS!!!. AS WE ALL KNOW VERIZON HAVE A GREAT DEAL FOR NEW CUSTOMER BUT THIS DEAL IS NOT AVAILABLE FOR THEIR 2 OR 10 YEARS CUSTOMER THAT WANT TO RENEW THEIR CONTRACT????? I UNDERSTAND THE IDEA AND FINANCIAL PART OF DOING THAT BUT THEY ARE WRONG. BECAUSE MY 2 YEARS CONTRACT EXPIRED IN 4 MONTHS AND IF THEY DON'T GET ME THE SAME DEAL THEY ARE OFFERING TO THEIR NEW CUSTOMER, I WILL BE LOOKING FOR THEIR COMPETITOR. I MEAN THEY NEE DOT ADD IN THEIR DICTIONARY WHAT LOYAL CUSTOMERS MEANS OR LOOK INTO HOW TO KEEP YOUR CURRENT CUSTOMERS, I MEAN I MIGHT NOT EVEN CARE IF THEY STOP SENDING ME ALL THESE ADS ALMOST EVERYWEEK ABOUT ALL THESE GREAT DEALS NEW CUSTOMERS GET, I FEEL LIKE CHEATED....BY THE WAY, I HAVE BEEN WITH VERIZON FOR 6 YEARS NOW....AND I AM CERTAIN, I AM NOT THE ONLY ONE, IF YOU ARE CURRENT CUSTOMER LIKE ME YOU WILL CERTAINLY WILL AGREE IF YOU SEE WHAT THEY ARE OFFERING TO NEW CUSTOMER....YOU WILL FEEL LIKE BETRAYED.....
IF IT'S NOT EVEN AN IDEA WHY ARE YOU POSTING HERE WITH YOUR WALL OF TEXT? IT'S REALLY HARD TO READ WITH NO LINE BREAKS AND ALL CAPS.
I agree with the first post
Why treat long time loyal customers who want to re-up with Verizon worse than potential new customers?
Discounts should be for all customers, especially long time loyal ones
... Why treat long time loyal customers who want to re-up with Verizon worse than potential new customers? Discounts should be for all customers, especially long time loyal ones
If everyone gets the same low prices, all of the time, forever, then what exactly is your definition of "discount"?