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Haven't receive my $100 Amazon gift card from Verizon form 8 months.

Haven't receive my $100 Amazon gift card from Verizon form 8 months.

Contributor JerryC1
Posts: 2
Registered: ‎04-23-2019
Message 1 of 2
Dec 2018, I placed a Verizon fios order which came with $100 Amazon gift card. However, I didn't receive my $100 Amazon gift card until now. I called Verizon customer services, they transferred me to your reward center and then the reward center transfered me to rebates center. However the rebates center said they have send the gift card to me and I need to call Verizon customer services for any issue. Are you kidding me? No one take responsibility and want to spend at least 1 min to help me out. Totally poor customer services and Verizon give me a very good example that how bad a company can treat their customers. Will shop another company to end my Verizon fios ASAP!
Moderator Moderator
Posts: 2,003
Registered: ‎03-10-2011

Hi JerryC1,


Your issue has been escalated to a Verizon agent.  Please check your Private Message Inbox for a message from Verizon_Support.  You can find your Inbox by clicking on your username at the top right corner of this page.  Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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