Haven't received Amazon Gift card

[koleaba]

I recently signed up for Fios and as a promotion they promised to send $50 amazon gift card. After not receiving the card for a few weeks I've tried to contact the support but gave up after being transferred to numerous agents and being on the phone with them for about 1 hour. The contact form on the website doesn’t work either.

Does anyone have the same issue?

[kh-gary]

Hi koleaba,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.