Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.

Having some trouble with the new phone

Reply
erickajoseph13
Contributor
Contributor
Posts: 1
Registered: ‎11-30-2012

Having some trouble with the new phone

Message 1 of 2
(599 Views)

Recently, my family has switched over from T-Mobile to Verizon and we were able to keep our original numbers.  I was able to move all my contacts from my T-Mobile phone to my Verizon phone successfully, except now every time I text someone their reply comes through my  T-Mobile phone and not my new phone.  I have no problems making a call, but the texting problem is bizarre.  Is there any way to fix it?

1 REPLY 1
dslr595148
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 6,075
Registered: ‎09-24-2008

Re: Having some trouble with the new phone

Message 2 of 2
(577 Views)

This the is wire based forum.

 

You need to go to https://community.verizonwireless.com/

 

for help with your cell phone.

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title