Help with Outlook 2007 set-up
terri1020
Enthusiast - Level 1

I'm trying to set up my verizon mail in Outlook 2007 (using Vista), and each time I test account settings I receive the error message

"Send test e-mail message: Cannot send the message.  Verify the e-mail address in your account properties.  The server responded:  550 5.7.1 Authentication Required"

I'm sure I have my email address entered correctly, account type POP3, using "incoming.verizon.net" and outgoing.verizon.net for SMTP.  I have 110 set for POP3 and 25 for SMTP.

Any help in resolving this would be greatly appreciated Smiley Happy

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1 Solution

Correct answers
Re: Help with Outlook 2007 set-up
BrianMcD
Specialist - Level 1

Outlook 2007:

Select Tools Menu

Select Options

Select Mail Setup Tab

Select E-mail Accounts

Double Click on your email address

Click on More Settings

Select Outgoing Server Tab

Check Off the Box Titled, "My outgoing server (SMTP) requires authentication"

Select "Use same settings as my incoming mail server"

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Re: Help with Outlook 2007 set-up
Justin46
Legend

I think you need to check the box that says "My server requires authentication" under the Outgoing Server section. I do not have Outlook to verify the exact setting, I have Outlook Express, but I am sure Outlook does have a similar setting.

__________________________________
Justin
Verizon FiOS TV, Internet, and phone
QIP6416, IMG 1.6.2, Build 08.58
Keller, TX 76248

Re: Help with Outlook 2007 set-up
BrianMcD
Specialist - Level 1

Outlook 2007:

Select Tools Menu

Select Options

Select Mail Setup Tab

Select E-mail Accounts

Double Click on your email address

Click on More Settings

Select Outgoing Server Tab

Check Off the Box Titled, "My outgoing server (SMTP) requires authentication"

Select "Use same settings as my incoming mail server"

Re: Help with Outlook 2007 set-up
terri1020
Enthusiast - Level 1
Thanks to you both, that's exactly what it was! Smiley Very Happy
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