Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you switch and bring your phone.

Hole in Ground / Damaged (missing) ground cover near school bus stop

Reply
Eric2
Contributor
Contributor
Posts: 2
Registered: ‎08-19-2018

Hole in Ground / Damaged (missing) ground cover near school bus stop

Message 1 of 3
(539 Views)

Hello,

 

On the corner of my house properly line where it touches the neighbor's lawn, there is a rather dangerous unmarked hole where a 9" by 9" Verizon Fios cover plate is supposed to be installed.  This is near a bus stop and I am concerned someone may get a leg caught in it.  Can you please send someone to install a new plate?  I am not a Verizon customer, so I am unsure how to arrange for this repair.  Can you please help?  This is in Derwood, Maryland.  

 

Thank you,

Eric

2 REPLIES 2
jonjones
Platinum Contributor II
Platinum Contributor II
Posts: 5,322
Registered: ‎10-18-2016

Re: Hole in Ground / Damaged (missing) ground cover near school bus stop

Message 2 of 3
(519 Views)

@Eric2 wrote:

Hello,

 

On the corner of my house properly line where it touches the neighbor's lawn, there is a rather dangerous unmarked hole where a 9" by 9" Verizon Fios cover plate is supposed to be installed.  This is near a bus stop and I am concerned someone may get a leg caught in it.  Can you please send someone to install a new plate?  I am not a Verizon customer, so I am unsure how to arrange for this repair.  Can you please help?  This is in Derwood, Maryland.  

 

Thank you,

Eric


Call the local police who should be able to handle the issue. Your local engineers office may also know how to get in touch with the proper company.

LawrenceC
Moderator Moderator
Moderator
Posts: 10,913
Registered: ‎03-18-2013

Re: Hole in Ground / Damaged (missing) ground cover near school bus stop

Message 3 of 3
(515 Views)

Hi Eric2,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title