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Hole in Ground / Damaged (missing) ground cover near school bus stop

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Contributor
Contributor
Posts: 2
Registered: ‎08-19-2018

Hole in Ground / Damaged (missing) ground cover near school bus stop

Message 1 of 3
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Hello,

 

On the corner of my house properly line where it touches the neighbor's lawn, there is a rather dangerous unmarked hole where a 9" by 9" Verizon Fios cover plate is supposed to be installed.  This is near a bus stop and I am concerned someone may get a leg caught in it.  Can you please send someone to install a new plate?  I am not a Verizon customer, so I am unsure how to arrange for this repair.  Can you please help?  This is in Derwood, Maryland.  

 

Thank you,

Eric

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Gold Contributor VII
Gold Contributor VII
Posts: 5,046
Registered: ‎10-18-2016

Re: Hole in Ground / Damaged (missing) ground cover near school bus stop

Message 2 of 3
(301 Views)

@Eric2 wrote:

Hello,

 

On the corner of my house properly line where it touches the neighbor's lawn, there is a rather dangerous unmarked hole where a 9" by 9" Verizon Fios cover plate is supposed to be installed.  This is near a bus stop and I am concerned someone may get a leg caught in it.  Can you please send someone to install a new plate?  I am not a Verizon customer, so I am unsure how to arrange for this repair.  Can you please help?  This is in Derwood, Maryland.  

 

Thank you,

Eric


Call the local police who should be able to handle the issue. Your local engineers office may also know how to get in touch with the proper company.

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Moderator Moderator
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Posts: 10,023
Registered: ‎03-18-2013

Re: Hole in Ground / Damaged (missing) ground cover near school bus stop

Message 3 of 3
(297 Views)

Hi Eric2,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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