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Home phone "butler"

Contributor sweetjami
Posts: 4
Registered: ‎04-08-2009
Message 1 of 4
I recently installed a new antivirus (Panda, and am not happy, but life is tough) and it uninstalled a program I had from Verizon that would show me who was calling on my home phone (even though I do not have Verizon internet).  I really miss it and went in to this web site to re-install and I cannot find it anywhere!  It was a little black box with 4 littler boxes inside, and it stored things like who called when, my address book with phone numbers.  Why can't I find it?  Help please.
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Employee Emeritus
Posts: 895
Registered: ‎12-01-2008
Message 2 of 4
Contributor sweetjami
Posts: 4
Registered: ‎04-08-2009
Message 3 of 4
Thank you, Charles!  Now I remember why I was having such a time...I installed it and all it tells me when I sign in is: Your Sign In Request Could not be processed at this moment. Please try again later.  And then it never lets me sign in.  Is that because of my new Anti-virus?  It also does not give anything to click on for troubleshooting.
Contributor sweetjami
Posts: 4
Registered: ‎04-08-2009
Message 4 of 4

So=when all else fails, read the directions:

Activate Your Verizon Call Assistant Account

You must contact the Verizon Business Office to order VCA. You will receive a VCA Welcome letter when the ordering process has been completed and your account is ready for activation.


So, where do I write to?

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