I only wanted to know if "Double Play" high speed internet and home phone is available in my area or not? I talked to 3 online representatives and called twice to update my address but nothing happened, they rep said, it will take 24 hours to update but nothing happened even after 4 weeks and the second reppresentative said we'll send you an email and call you. it's been almost 3 months that I'm waiting. UGH WORST SERVICE EVER!!!
Since we haven't heard back from you on your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.
Start a new topic or ask questions in the open forum.
