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Horrible customer service

Copper Contributor
Copper Contributor
Posts: 23
Registered: ‎04-04-2013

Horrible customer service

Message 1 of 2
Trying to get hold of TS. 20 minutes on hold get a person in the Philippines who does not speak English. Asked to be transfered. 10 more minutes in hold then disconnected. What does someone need to do to get a hold of an English speaking person at Verizon?
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,978
Registered: ‎11-04-2008

Re: Horrible customer service

Message 2 of 2

Have you tried chat or twitter @verizonsupport?

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