How do I activate my 1 year Amazon Prime offer from Verizon?

[Pyke]

Offer only gave me the amazon echo but how do I activate the 1 year Amazon Prime offer? Instructions are not clear

[kh-gary]

Hi Pyke,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.