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How do you open a Lithium support case?

How do you open a Lithium support case?

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Bronze Contributor I
Bronze Contributor I
Posts: 74
Registered: ‎05-06-2010
Message 1 of 2
(335 Views)

Received a private message notification for my residential userid forum logon

 

says 

Hello viafax999,

You have received a private message in the Verizon Forums from: viafax with the subject line: test message.

Private messages are located at the envelope icon on the upper right-hand side of the community.

Please click here to access the community. You will need to login before you can read your message.

If you prefer not to get private message notifications in your email, you may turn this feature off by selecting Profile Settings>Preferences>Private Messenger and uncheck the "receive email notifications" option.

We strongly recommend that you leave the notifications on so you will continue to receive community support related private messages.

 

Click on the link and get

Authentication Failed.
 
 
 
 
 
CommunityUsers
 
 
 
 
 
1 REPLY 1
Moderator Moderator
Moderator
Posts: 9,048
Registered: ‎03-18-2013
Message 2 of 2
(297 Views)

Hi viafax,

 

We have forwarded your comments to the forum administrators.

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