How to break a Verizon contract?

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Contributor
Contributor
Posts: 1
Registered: ‎01-30-2010

How to break a Verizon contract?

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Does anyone have any ideas on breaking a contract with Verizon?

 

I switched from comcast about 2 months ago and have been very unhappy with the customer service to date. I am OK with the products, but I feel like I am not getting what was committed to me during the 'sales pitch'. They either misrepresented the service or made a mistake. I think the customer service has been worse than Comcast. Any chance of getting out early?

 

If not, I hope the people considering switching to Verizon from other providers read these forums.

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Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 126
Registered: ‎12-10-2009

Re: How to break a Verizon contract?

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Hello reclark5...sorry to hear that you are dissatisfied with our service. If you could be so kind as to fill out this form https://www98.verizon.com/content/verizonsupport/ so I can access your account and look into where we might have misrepresented ourselves. Also I can advise you of any early termination charges. Thanking you in advance for giving us the opportunity to fix this for you.

Constance
Verizon Telecom
Fiber Solution Center


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