I was told I could get a $200 gift card when I selected Fios Gigabit. Today I received an email that reminds me to redeem it. But the link in the email simply directs to my account overview page and I don't find any "redeem gift card" options. Can someone help?
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
12-19-2021 02:00 PM - edited 12-19-2021 02:02 PM
Thanks for bringing this to our attention. We hare responded via private message.