I've been having the same issue. Received a link with no promo code to redeem my samsung offer. Every time I call someone is emailing the escalation team, but no one ever gets back to me. This has been going on for a month now. Please keep us posted if you hear anything, as will I
Hi Sonyc,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
As this thread is now old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.
Start a new topic or ask questions in the open forum.
