I received a code from Verizon to redeem $200 for Samsung products.
But I don't see how you are supposed to redeem. There are no links on the page to add items to your cart.
This is the url you are supposed to use
Scroll down to bottom of page.
There are all the different devices.
Click on Chrome Devices.
Go from there
07-15-2018 08:39 AM - edited 07-15-2018 08:42 AM
Hi! New customer. Bill is current, and has been on autopay since day 1. Got an email confirming the Samsung Offer for the chromebook 3. But the link goes to our log in at Verizon.com and the link is dead. It's Sunday and no one is responding to the phone system. I was able to chat with a tech support person and they confirmerd our bill is up to date. The offer was taken away for no reason, from our perspective, which isn't acceptable at all. Trying to get this resolved. Is anyone else having issues getting the promotion for new customers who qualified for the offer but could not claim it? - Chris
On Sundays, you can reach support via twitter @verizonsupport.
They are pretty responsive.
This is pretty much a peer to peer support forum.
You will need to contact customer service for your question.
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
LawrenceC, I have the same problem. Have been bounced around for a long time and do not want to give up on getting the offer I was promised when I signed up for service.