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I Need Cables Buried

I Need Cables Buried

Contributor jjneill
Posts: 8
Registered: ‎01-02-2019
Message 1 of 3

I switched to FIOS several months ago.  Installer told us the cables strewn across our lawn would be buried in a day or so.  So far nothing has been done. Is it normal to wait months for the cables to be buried?  I've tried calling Verizon and using the website, but no results.  Help!!

Gold Contributor VII
Gold Contributor VII
Posts: 4,377
Registered: ‎10-18-2016
Message 2 of 3

Contact your states Public Utilities Commission or Public Service Commission to file a complaint. You can also contact your locale engineering department which may be able to assist. You can also call your local police department if they are causing a hazard to life or property.


best of luck

Moderator Moderator
Posts: 8,420
Registered: ‎03-18-2013
Message 3 of 3

Hi jjneill,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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