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I need to file a formal complaint!

I need to file a formal complaint!

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Contributor Ironside2573
Contributor
Posts: 3
Registered: ‎08-08-2019
Message 1 of 2
(99 Views)

I have had been lied to, treated rudely by customer representatives, double charged for products and now I am being told I owe $320 if I leave after three months of the worst service imaginable. 

 

Any assistance is greatly appreciated!

1 REPLY 1
Moderator Moderator
Moderator
Posts: 8,625
Registered: ‎03-18-2013
Message 2 of 2
(94 Views)

Hi Ironside2573,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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