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I need to have a technician move some Verizon equipment
bassflute
Newbie
‎03-02-2020 01:41 PM

I'm having some work done on a basement wall where Verizon equipment is installed.  How can I get a hold of some one at Verizon to arrange this?

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Re: I need to have a technician move some Verizon equipment
Edg1
Community Leader
Community Leader
‎03-02-2020 02:20 PM

You have to call 1-800-Verizon and schedule a technician visit. This will be a chargeable visit to move equipment. 

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Re: I need to have a technician move some Verizon equipment
bassflute
Newbie
‎03-03-2020 07:31 AM

That gets you an automated system.  I need to talk to a live person.  Their automated help didn't help.

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Re: I need to have a technician move some Verizon equipment
Edg1
Community Leader
Community Leader
‎03-03-2020 01:02 PM

Yes it's the main number and you have to go through the automated system to get to someone. Verify your identity with phone number or account number and say Tech Support and Repair when prompted. 

You can also try @VerizonSupport via Twitter or Verizon Direct at dslreports.com.  

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