I need to pay on an account that is not showing on my profile
BarbaraD1
Newbie

Hi,

I spoke to a Verizon rep a little while ago and it was discovered that I have two accounts, somehow.  I need to pay $75 on my internet account to restore service, but I can't access it since my verizon profile is only showing one account for my phone service.  The account that I need to pay on is {edited for privacy}

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Re: I need to pay on an account that is not showing on my profile
Anthony_VZ
Master - Level 3

Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.

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