×

Switch Account

Impossible to upgrade internet service??

Impossible to upgrade internet service??

Reply
Contributor t1box135
Contributor
Posts: 1
Registered: ‎11-27-2009
Message 1 of 2
(4,642 Views)

Apparently, it's impossible for me to upgrade just my internet service without upgrading my phone service as well? I've been paying $19.99 for just 768down/128 upload for years now and still I'm not "allowed" to upgrade my internet service. I'm just wondering if this is true. I've been at Verizon for years now, but I swear each day I inch closer to Optimum...

1 REPLY 1
Nickel Contributor
Nickel Contributor
Posts: 29
Registered: ‎12-09-2009
Message 2 of 2
(4,482 Views)

ask them why you cant upgrade

It may possible that a faster speed of internet is not yet available in your central office.

which is why you only get 768k.

800-VERIZON

you can always upgrade without encurring any add'l charges so im not sure what other reasons would prompt a "not allowed" other than that.

 

Hope this helps

-K

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.