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In addition to samsung promotion scam, now we have "free chromecast" scam

In addition to samsung promotion scam, now we have "free chromecast" scam

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Contributor bearbearbear
Contributor
Posts: 3
Registered: ‎10-09-2018

I read previous posts about their frustrating experience to redeem their samsung promotion.  I now have similar experiece with this "free chromecast" promotion. I believe verizon fios is using these illegal tricks to get people to renew their contracts. 

 

Below is what happens: 

 

I clicked the "redeem" link sent by email and logged into my account. Then I added chromecast into my cart and check out. But it will still charge me $69.99 dollars. I spent one hour with a representative on the phone and she kept telling me there should be a promotion code or option for "free chromecast", which can not be found anywhere, neither in email nor on their website. It is very frustrating. 

1 REPLY 1
Moderator Moderator
Moderator
Posts: 8,839
Registered: ‎03-18-2013

Hi bearbearbear,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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