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Inconsistent billing/fluctuations in bill

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Contributor
Contributor
Posts: 2
Registered: ‎07-24-2012

Inconsistent billing/fluctuations in bill

Message 1 of 2
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Why each month there are inconsistency in bill amount.  Each time I call customer service, I get different answers and then get a credit or some offer or "special" package that decreases the bill for the moment just to see the bill increase in amount the next billing cycle.  No one can ever say what it is except maybe an increase in state/local fees (i.e. taxes, 911 fee increase or some sort of user fees increase).  Priime example I went from approx $297 in January 2012 to $350 in March and after calling in March back to $312, and since then a steady increase now (July) to approx $333.  What is it with Verizon?  Verizon is starting to be as bad as ComCast.

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Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,220
Registered: ‎02-24-2011

Re: Inconsistent billing/fluctuations in bill

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(1,050 Views)

Since we haven't heard back from you on your private support case, it appears assistance is no longer required. It was our pleasure to help get this taken care of for you. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.

Anthony_VZ

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