Accessibility Resource Center Skip to main content
Get it fast with In-Store & Curbside Pickup or same day delivery.

Inconsistent billing/fluctuations in bill

Posts: 2
Registered: ‎07-24-2012

Inconsistent billing/fluctuations in bill

Message 1 of 2

Why each month there are inconsistency in bill amount.  Each time I call customer service, I get different answers and then get a credit or some offer or "special" package that decreases the bill for the moment just to see the bill increase in amount the next billing cycle.  No one can ever say what it is except maybe an increase in state/local fees (i.e. taxes, 911 fee increase or some sort of user fees increase).  Priime example I went from approx $297 in January 2012 to $350 in March and after calling in March back to $312, and since then a steady increase now (July) to approx $333.  What is it with Verizon?  Verizon is starting to be as bad as ComCast.

Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: Inconsistent billing/fluctuations in bill

Message 2 of 2

Since we haven't heard back from you on your private support case, it appears assistance is no longer required. It was our pleasure to help get this taken care of for you. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.


**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title