Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.

Iphone 6 Recycling Program

Reply
dmclancy
Contributor
Contributor
Posts: 1
Registered: ‎11-19-2014

Iphone 6 Recycling Program

Message 1 of 2
(632 Views)

Is anyone else having an issue with the Recycling Program for the iPhone 6.  Purchased 2 new phones with upgrades.  Completed the online form to trade in the two phones I was replacing - one was a 4S and the other a 5S.  Told I would receive 2 rebate cards - one for $200 and the other $300 and I would receive shipping materials within 5 business day.  Waited almost 2 weeks and still didn't receive materials.  Tried to contact Recycling Program - no luck.  Contacted Verizon Wirelss customer service - agent had me print out shipping labels from website and mailed each one separately with Submission ID number assigned to each phone.  Have been able to confirm that both phones were received in the warehouse on 10/21/14 however, as of today, 11/19/14, when I try to check the status of the rebates both phones come up as not received.  I was able to get some on the phone the other day and she said they receive 15,000 phone per day.  My phones have been there almost a month - shouldn't their status have been at least been updated by now?  Confirmation e-mail that I received said any phones recevied after 12/1/14 will not receive the promotional amount of the rebate and will be re-evaluated.  Can anyone give me more information?

1 REPLY 1
ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: Iphone 6 Recycling Program

Message 2 of 2
(620 Views)

These forums are dedicated to Residential products and services offered by Verizon.
For help on Verizon Wireless issues, please post your topic on the Verizon Wireless Community at http://community.verizonwireless.com/

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title