I've had to install a completely new hard drive into my computer, so naturally I don't have the security suite on it. I've had the suite installed on my old hard drive, which I lost to a power surge, and even then I had lost the suite before. However, I was able to reinstall it by myself on the old hard drive once, but now I can't do it that way with my new hard drive. Do I have to call Verizon to send someone to reinstall it for me?
I ordered the Internet Security Suite when I got FiOS last year, so I've already had it. I just need to get it on this hard drive without having to pay for it again.
Any help?
P.S. I'm not exactly sure how I was able to reinstall it that time before, so don't ask. Thank you in advance.
Grace_bestowed,
No you don't need anyone to come out. Go to www.verizon.net then click on My account. From there you will click the manage my broadband Essentials and that's right where it will be to allow you to install it.
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