Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.

Issue: Verizon In-Home Agent Hanging When Computer Starting

Copper Contributor
Copper Contributor
Posts: 22
Registered: ‎06-21-2011

Issue: Verizon In-Home Agent Hanging When Computer Starting

Message 1 of 3

Dear Verizon,

Would you please kindly advise me by email the reason for your removal of the message below which I posted here?

Would like to advise the right persons at Verizon that the In Home Agent problem with hanging on computer startup still continues.I have the latest version of In Home Agent as of 6/19/2011, and am able to manually start the In Home Agent which works, once started.The issue occurs on computer startup.


Here are the error messages:

Event Type: Error

Event Source: Service Control Manager

Event ID:7000

Date: 6/19/2011 Time:4:33:00 PM

Description: The IHAMessageCenter Service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.


Event Type: Error 

Event Source: Service Control Manager

Event ID:7009

Date: 6/19/2011 Time:4:33:00 PM

Description: Timeout (30000 milliseconds) waiting for the IHAMessageCenter service to connect.

On the Internet, others have mentioned having this same thing.

Thank you for whatever you can do to look into this.

Posts: 2
Registered: ‎06-21-2011

Re: Issue: Verizon In-Home Agent Hanging When Computer Starting

Message 2 of 3

In home agent is not compatible with all computers.


Admin Emeritus Admin Emeritus
Admin Emeritus
Posts: 399
Registered: ‎06-10-2010

Status changed to: Under Review

Message 3 of 3
Sorry Victor, you should have received a message thanking you for reporting this, and letting you know that we're looking into it. Also that your message was removed from this area as this area is for suggesting new ideas for products and services. It helps us respond to and track things if they are posted in the right spot. Sorry you didn't get the message, and thanks for reporting the issue. I'm still waiting for feedback from a product manager to help you out.
How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title